FREQUENTLY ASKED QUESTIONS |
| Q1. What magazines do you carry? |
| Q2. What issue will I receive? |
| Q3. Is the cover shown the one I will receive? |
| Q4. How do you ship & what will it cost? |
| Q5. Can you ship to prisons? |
| Q6. Can you ship to servicemen overseas? |
| Q7. Can you ship overseas? |
| Q8. Can you get a current issue of a title that you don’t now carry? |
| Q9. Can you get back issues of magazines? |
| Q10. Do you accept returns? |
| Q11. How will you ship and what will it cost? |
Q1. What magazines do you carry? |
| A1. We carry current issues of magazines in a wide range of subjects. We also carry the largest selection of ‘urban’ titles. |
Q2. What issue will I receive? |
| A2. The website is updated weekly, but magazines come in frequently, with the latest issue replacing what's in stock. We ship the current issue than is in stock. If you need a specific issue, please give us a call or email us at info@wallperiodicalsonline.com. Important: the cover picture you see will probably not be the one you receive. Cover pictures are only updated about once a month! |
Q3. Is the cover shown the one I will receive? |
| A3. In most cases the answer is NO, so don't count on it. Covers shown are representative of a typical cover, but covers are only updated about once a month. |
Q4. How do you ship & what will it cost? |
| A4. We currently ship DHL Ground. This is the best combination of speed and cost available. You will almost always have your order in 8-10 business days. The shipping cost is nominal. If you need overnight delivery or shipment to another country please call or email us at info@wallperiodicalsonline.com for shipping cost.
Wall Periodicals does not ship to P.O. Boxes – we must have the physical address in order to ship magazines. For wholesale orders there is a $50 minimum order requirement. No minimum order requirement for single copy sales. |
Q5. Can you ship to prisons? |
| A5. Yes, but certain rules and restrictions apply. Please check with the prison to verify. The following is an example of what some correctional institutions will allow:
When we ship an order we email you with the tracking number from DHL so you can follow the shipment, but if the prison rejects all or part of the order, we assume no responsibility, and you must bear the cost. No refunds will be provided by Wall Periodicals. |
Q6. Can you ship to servicemen overseas? |
| A6. Yes, we can and we offer a 10% discount to all of our Armed Forces. Shipments can be sent to APO/FPO addresses. Try and make it as clear as you can in the ship-to portion of the shopping cart. Please call or email us for further information. |
Q7. Can you ship overseas? |
| A7. Yes, we can. Please call or email us at info@wallperiodicalsonline.com further information. We will provide you with a shipping quote and any customs requirements. |
Q8. Can you get a current issue of a title that you don’t now carry? |
| A8. In general, the answer to this is no, but there are some exceptions. Most distributors send out all the magazines they receive from a publisher, and keep nothing in reserve for reorders or new orders. Please call or email us at info@wallperiodicalsonline.com and we can check for you. |
Q9. Can you get back issues of magazines? |
| A9. Unfortunately, NO, we cannot. Generally, the only way to get back issues is through the publisher, whose name and address/website is always listed somewhere within the magazine. Information about back issues is almost always listed there or on their site. We do not have this information in any of our databases - we must search the web for it just like you! |
Q10. Do you accept returns? |
| A10. Due to the timely nature of the material, the answer has to be no. If we shipped you a different title from the one you ordered, without getting your consent first, we will, of course, make it right. We will ship you the most current issue we have, so if you must have a specific issue of the magazine you are ordering, you should call or email us at info@wallperiodicalsonline.com to place your order. Otherwise, all sales are final. Remember - the cover picture you see will, in most cases, NOT be the one you will receive. |
Q11. How will you ship and what will it cost? |
| A11.
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